SHIPPING POLICY

Mayaki Swimwear offers free shipping on all orders worldwide! All charges quoted to you are inclusive of Australian goods and services tax (if applicable).  You may be required to pay further shipping charges where a change in delivery date or a change in delivery address is requested by You.

Below is a table that outlines the estimated delivery timeframes for Standard and Express services to various destinations:

Delivery Service & Estimated Timeframe

Destination

Standard

 

North America

10 - 12

 

United Kingdom

12 - 14

 

Europe

12 - 16

 

Asia

7 - 10

 

Rest of the World

14 - 20

 

 

The delivery timeframes indicated above are business days only and based on delivery to metro areas, allow additional time for delivery to regional or country areas. Please also note that these delivery times are only estimates and unfortunately cannot be guaranteed.

General Shipping Overview

All successful orders placed will be processed within 2 business days of receiving your order.

You will receive a tracking number via email once your order is dispatched. Parcels sent with AustraliaPost will have a tracking ID that can also be used to track your delivery through your local postal service. For accurate updates please check your local postal service's tracking website once the parcel has arrived in the destination country.

On rare occasion international shipping to some countries can take 4-6 weeks, due to this we are not responsible for any delays caused by the destination country’s customs clearance process or by the courier transit time. We ask that customers who require their order more urgently select the Express option upon checkout to ensure faster delivery.

Please consider the shipping address you provide – you should provide an address that will be attended during normal business hours as you will need to sign for your package. Mayaki Swimwear cannot be held responsible for parcels that are lost or damaged in transit as a result of authorising the courier service to leave your parcel unattended should nobody be at the delivery address to sign for it. 

Customs duties or taxes are not payable by Mayaki Swimwear. Prior to placing your order please check with your local customs authority on any customs duties or taxes that are payable by you – note that regulations and guidelines differ by country.

If you require more information on shipping, please email us at info@mayakiswimwear.com